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"The corporate re-branding initiative required expertise, an open-minded approach, strong communications skills...and a level of creativity not always evident in this field. Our engagement was viewed as completely successful at the highest levels of NEA MB."

– CMO, NEA Member Benefits

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Brand MappingSM

Understand, measure and improve the perceptions that drive brand awareness, preference and positioning.

Your brand lives in the minds of your customers, employees and other key audiences, and is the sum of the interactions that define their experience. Delivered through your touchpoints, these associations define the relationship between you and your customers. Brand Mapping will help you to quantify, better understand and improve your brand.

  • Brand Mapping: These customized brand research and consulting engagements follow a structured methodology, but are tailored to fit your organization and your specific needs.
  • Brand Diagnostics: For relatively quick and cost-effective research-based insights into your brand and its performance, we gather and analyze internal perspectives and voice-of the-customer data
  • Brand Workshops: A data-driven, educational and highly practical on-site session, incorporating customer and company performance data and insights gathered through a Brand Diagnostic survey.

Through these services, as well as our strategic brand consulting work, we can help your business unit or entire organization understand, measure and improve the perceptions that drive brand. The results? A stronger market position, greater loyalty, and more effective delivery of your brand.

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MCorp Consulting | San Francisco, Vancouver | Phone: 1-866-526-2655 Fax: 1-415-526-2650 | © 2009, All Rights Reserved
Touchpoint Mapping®, Loyalty Mapping®, Brand MappingSM; and Customer Experience MappingSM; are registered trademarks of MCorp Consulting.