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MCorp Overview  

An introduction to MCorp Consulting and Customer Experience Mapping »
A brief overview of our firm, the problems we solve, and how we leverage our tools and expertise to measure, understand and improve your brand, marketing and other customer experience touchpoints.
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measureUnderstandPPT (8K)  

Measure, understand and improve customer experience, and the touchpoints that drive it »
Map the territory between you and your customers to see opportunities that you didn't know where there. From a presentation at the DBrand Summit in Detroit.
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Touchpoints  

A short story for business executives interested in improving customer experience »
What touchpoints are, how they are changing, and why they are more important than ever. Adapted from our brand story.
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Touchpoint Mapping®, Loyalty Mapping®, Brand MappingSM; and Customer Experience MappingSM; are registered trademarks of MCorp Consulting.