Elaine Black, Research Director
An accomplished researcher and leader, Elaine brings her perspectives to the gathering and interpretation of data in ways that bring results to life and motivate creative solutions.
Elaine leads development for MCorp's research methodology, modeling and statistical analysis. In addition to her role as director, she provides direct implementation oversight for customized and larger-scale projects in the areas of planning, survey instrument design, and analysis.
She has held senior management and executive level positions in telecommunications and professional services consulting, including Vice President of Research for The Holding Company, and Executive Director of Corporate Research for SBC (now AT&T). In this capacity, she was responsible for end-to-end design, production, interview operations, analytics and delivery of results for thousands of surveys annually across all markets and customer segments.
She has instructed applied business research at the university level and holds a Master's in Operations Research and Industrial Engineering from Stanford University, and a Bachelor's in Statistics from CUNY.