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Why MCorp Consulting?

If you're looking for ways to measure and improve your brand, marketing and other customer experience touchpoints, we are the firm you should talk to.

We are a research, brand and strategy consulting agency that maps and improves the touchpoints between organizations and their customers. We work with companies across a range of industries, from funded start-ups to Fortune 500 companies.

By mapping the territory between you and your customers, our Customer Experience Mapping approach drives quantifiable results in four key, interrelated areas:

• Brand: Defining and improving market position
• Marketing: Increasing the effectiveness of sales and marketing efforts
• Customer Experience: Driving stronger, more consistent experiences
• Loyalty: Boosting customer and employee advocacy and retention

While our solutions are customized to meet the needs of our clients, we also leverage our Touchpoint Mapping^®, Brand Mapping^SM and Loyalty Mapping^® tools when appropriate, which are statistically precise approaches to identifying, understanding, measuring, testing and improving the touchpoints that drive customer experience.